Job Description
Overview
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Business Information Security Officer (BISO) role at NSW Department of Customer Service. Ongoing opportunity based in Sydney CBD with hybrid/flexible working options.
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Base pay
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A$149,******/yr - A$173,******/yr plus superannuation.
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Responsibilities
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Build strategic stakeholder relationships and act as the single point of contact for cyber security to the business areas.
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Enable effective and efficient delivery of cyber security services and appropriate management of cyber risks aligned with the Business and Cluster CISO strategies.
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Provide expert strategic security advice and leadership to agencies as the CISO Delegate, collaborating with divisional digital and business leaders to identify and manage cyber risk.
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Develop tailored cyber strategies and approaches for lines of business aligned with the DCS cyber strategy.
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Lead the development of security delivery plans for agencies and clients; oversee the delivery of security services to execute strategy and initiatives.
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Provide leadership to business functions to ensure security is embedded early in programs, projects, and initiatives.
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Act as a trusted advisor, working with other CISO functions to engage business stakeholders in cyber security initiatives and enable risk-based decision making.
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Identify business-specific training needs and facilitate sessions to raise awareness and enhance cyber culture.
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About you
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Experience engaging with technology and business leaders to discuss cyber security in business terms.
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Ability to develop or contribute to cyber strategies to meet business needs, address threats, and align with existing business strategies.
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At least 5 years of experience in cyber security risk, governance, architecture, compliance, or related domains.
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Experience acting as a point of escalation for cyber security incidents is desirable.
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Excellent engagement and presentation skills.
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A cooperative team player who can work with technical and non-technical teams to ensure risk, audit, and compliance activities are designed and operated effectively.
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Experience with cyber security standards and frameworks such as NIST CSF, ISO *****, ISM, or the NSW CSP is beneficial.
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Commitment to a growth and learning mindset.
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What we offer
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Flexible working arrangements including hybrid working
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State-of-the-art offices
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Wellbeing programs and resources
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Excellent career development and learning opportunities
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Discounted gym memberships and Employee Assistance Programs
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Salary range consistent with role level (Grade *****)
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How to apply
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To start your journey towards becoming our BISO, click the link in the job posting and attach your resume (max 5 pages) and cover letter (max 2 pages). A talent pool may be created to fill future ongoing or temporary opportunities.
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Enquiries: Nicole Turner at
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Apply through the Capability Application Tool for practice questions and preparation based on the role description.
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Closing date
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Closing Date: 10am Tuesday 23 September.
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About the Department
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The Department of Customer Service (DCS) aims to transform how NSW Government agencies interact with customers, with focus on customer-centric service, digital transformation, and regulatory reform to benefit the people of NSW.
#J-*****-Ljbffr

📌 Business Information Security Officer (New South Wales)
🏢 the original
📍 New South Wales