Job Description
Latitude Financial Services is seeking an External Dispute Resolution Specialist in Melbourne. You will lead end-to-end resolution of complex complaints, ensuring regulatory compliance and high-quality outcomes in AFCA submissions.
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The role requires solid analytical thinking, stakeholder collaboration, and a customer-centric approach. You will engage across Risk, Legal, Operations and Product, translating complex financial concepts into plain English while contributing to continuous improvement
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📌 Strategic External Dispute Resolution Specialist (Victoria)
🏢 Latitude Financial Services
📍 Victoria
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