Job Description
We are seeking an experienced Workers' Compensation and Injury Support Lead (WCIS Lead) to play a key role in the delivery and oversight of Bis' workers' compensation and injury management programs.
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Reporting to the People & Culture Manager, this role provides expert leadership across injury management, occupational rehabilitation, workers' compensation compliance, and return-to-work outcomes. You will work closely with operational leaders, P&C;, Safety, insurers, regulators, and external providers to ensure strong governance, positive employee experiences, and effective risk and cost management.
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This is a hands-on, influential role suited to someone who enjoys balancing technical expertise with stakeholder engagement in a complex, multi-site environment.
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Key Responsibilities
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In this role, you will:
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Lead the delivery of effective injury management and return-to-work programs to achieve timely, protected, and sustainable outcomes.
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Provide expert guidance and technical leadership to Return-to-Work Coordinators and injury management stakeholders.
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Act as the primary relationship lead with insurers, third-party administrators, rehabilitation providers, regulators, and legal partners.
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Ensure compliance with workers' compensation legislation, licensing, and self-insurance requirements across state and federal schemes.
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Monitor claims performance, analyse injury and claims data, and identify trends, risks, and preventative opportunities.
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Prepare and present reports, insights, and recommendations to senior leaders and the Executive team.
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Support audits, policy renewals, and governance requirements relating to workers' compensation and injury management.
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Champion a proactive approach to health, safety, and wellbeing aligned with Bis' Zero Harm commitment.
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Lead, mentor, and develop a small injury management team to build capability and consistency.
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About You
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You will be well suited to this role if you bring:
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Demonstrated experience in workers' compensation, injury management, and workplace-based rehabilitation.
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Strong working knowledge of the Comcare scheme, with broader exposure to state-based schemes desirable.
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Experience partnering with insurers, rehabilitation providers, medical practitioners, and legal stakeholders.
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The ability to confidently engage with operational leaders and executives on complex and sensitive matters.
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Strong analytical capability, with experience using claims and injury data to drive insights and improvements.
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Excellent communication, negotiation, and relationship-building skills.
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A practical, solutions-focused mindset with strong attention to detail.
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Tertiary qualifications in a medical, allied health, or related discipline (or equivalent experience).
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Experience in mining, resources, logistics, or similarly complex operational environments will be highly regarded.
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Why Join Us?
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A key leadership role with real influence across the business.
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Opportunity to shape and strengthen injury management and workers' compensation practices.
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Exposure to senior leaders and meaningful involvement in governance and decision-making.
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Based at our Tomago Head Office in Newcastle, with some travel to operational sites as required.
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A values-driven organisation committed to Zero Harm, care for our people, and operational excellence.
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📌 Workers' Compensation & Injury Support Lead (New South Wales)
🏢 Bis
📍 New South Wales