Job Description
Ground Handling Training and Compliance Manager
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Sydney International Airport
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Sydney International Airport dnata
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This job is open for expressions of interest only
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Join dnata, a global market leader in ground handling and experience the excitement of working in one of the world's most agile industries!
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We're on the lookout for an experienced and driven Ground Handling Training and Compliance Manager to lead training strategy and compliance across our Ground Handling operations. Based in a senior leadership role, you'll play a key part in driving operational excellence, ensuring compliance with regulatory and airline requirements, and building a high-performing training culture across the business.
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About You and the Role:
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Lead the development, implementation and continuous improvement and gap analysis of the dnata dGOM (training and compliance standards)
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Lead the development and implementation of prerequisite programs to support the company's management systems to meet and exceed all regulatory requirements i.e. ISO **** & ISAGO
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Perform regular audits to ensure the consistent application of approved programs, maintenance of training records and ongoing adherence to the Standards for Training requirements
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Develop and maintain training policies and procedures and ensure their alignment with dGOM, IATA, ISAGO, regulatory requirements and associated dnata standards
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Develop curriculum, course content and delivery methodology ensuring compliance to industry standards, regulations, legislation and dnata Ground Handling policy and procedure
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Lead and mentor Training Team through formal and informal communication, performance reviews and coaching
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Manage diverse geographically located teams across multiple ground handling disciplines
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Lead significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands
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Management of Non-
Conformance/Corrective
Action System as per company, supplier and customer requirements
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Provide quality metrics and accurate reporting on critical training delivery
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Key Requirements that you bring with you:
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Certificate IV in Training and Workplace Assessment
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Certification in Auditing
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Previous experience in or knowledge of airline industry principles and procedures
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Previous Auditing experience and reporting standards and principles
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Extensive senior leadership experience managing a diverse geographically located team
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Sound understanding of the Australian Quality Training Framework and knowledge of all aspects of Training frameworks
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Experience in monitoring and reviewing existing processes and procedures and implementing changes to improve operational efficiencies
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Ability to influence in a diverse workforce through a practical pragmatic approach
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Record of achievement in building and fostering relationships with key stakeholders
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Well-developed communication skills both written and oral and negotiation skills
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High level of computer literacy and sound knowledge of training management systems
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Application closing date: 18 June **** (5:00PM)
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📌 Ground Handling Training And Compliance Manager - Dnata | Expr3Ss! (New South Wales)
🏢 dnata
📍 New South Wales