Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra!
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At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
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Opportunities available across these locations:
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BOORAGOON
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CAROUSEL (Cannington)
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WARNBRO
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BALDIVIS
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ROCKINGHAM
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WANNEROO
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JOONDALUP
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CLARKSON
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WHITFORDS (Hillarys)
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BOORAGOON
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SUCCESS
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FREMANTLE
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CLAREMONT
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PERTH (HAY ST)
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BELMONT
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INNALOO
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MORLEY
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KARRINYUP
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MIRRABOOKA
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MIDLAND
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ELLENBROOK
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WARWICK
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ARMADALE
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What You'll Be Doing
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Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
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Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
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Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
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Collaborate and Contribute:



Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals.
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Salary And Benefits
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Hourly Rate: $***** per hour
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*Junior rates apply for those under 20 years of age.
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**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).
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Is it You We're Looking For?
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Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
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Plus 12% Superannuation
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the first 2 months guaranteed while you learn on board.
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Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
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Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
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Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning,



and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
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Flexibility: We offer flexible working hours and a supportive approach to parental leave-do it your way!
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Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
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Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
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Great Communication Skills: You're a natural at connecting with people and making their day better.
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Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
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Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
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Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
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Resilience and Positivity: You have a can-do attitude, even when things get busy.
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Customer-Facing Experience: Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!
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Join Us At Telstra Retail
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When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Western Australia)
🏢 Telstra
📍 Western Australia