Job Description
We're looking for an experienced Chief Operating Officer to lead our next phase of operational growth. This is a newly created executive leadership role with the opportunity to shape how our business operates, scales and performs into the future.
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You'll have end-to-end accountability across Production, Customer Experience and Quality, leading a team of senior managers and working directly with the Company Directors and Executive Leadership Team to turn strategy into action.
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If you're a commercially minded operational leader who enjoys building high-performing teams, improving systems and making things work better, this could be the opportunity for you.
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The opportunity
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As our Chief Operating Officer, you will:
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Lead the performance of our Production, Customer Experience and Quality functions.
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Translate company strategy into clear operational priorities and measurable outcomes.
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Own operational KPIs, performance reporting and accountability.
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Partner with Finance on budgets, cost management and operational efficiency.
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Drive continuous improvement, automation and process optimisation.
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Ensure quality, customer experience and safety are embedded into operational decision-making.
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Identify opportunities to improve how we work as the business continues to grow.
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Work closely with our US leadership team to share best practice and align operating models across our Australian and US businesses.
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Provide clear, commercially informed operational reporting to the Company Directors.
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About you
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You're an experienced senior operations leader who knows how to move between the big picture and the detail. You'll bring:
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Proven experience leading complex operations, ideally within manufacturing, production or a similarly fast-paced environment.




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A solid understanding of how people, processes, performance, quality and customer experience work together.
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Experience leading senior managers and building high-performing leadership teams.
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Strong commercial and financial acumen, including experience managing operational budgets and cost drivers.
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Experience developing KPIs and using data to drive performance.
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A track record of leading process improvement, automation, transformation or business growth initiatives.
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Strong decision-making skills and the confidence to take ownership of outcomes.
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Excellent communication and stakeholder management skills.
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High emotional intelligence and a genuine ability to develop and inspire people.
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Most importantly, you're someone who sees opportunities where others see problems. You're comfortable challenging the status quo, making decisions and bringing people with you along the way.
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Why Easy Signs?
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As a newly created executive position, you'll have the opportunity to shape the role, influence the future direction of our operations and make a visible impact across the business.
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You'll be joining a growing organisation where:
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You'll have the opportunity to shape how we operate and grow, while developing high-performing teams and building capability across the organisation.
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You'll be encouraged to challenge the status quo and identify smarter, more efficient ways of working.
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You'll collaborate with our Australian and US leadership teams, sharing ideas and best practice across our global operations.
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You'll play an important role in shaping the systems, processes and culture that will support Easy Signs through its next stage of growth.
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Ready to help shape the future of Easy Signs? We'd love to hear from you!
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📌 Chief Operating Officer (New South Wales)
🏢 Easy Signs
📍 New South Wales