Job Description
Wolters Kluwer Australia is seeking a Customer Success Manager to deepen understanding of customer needs, retain and re-engage clients, and negotiate service terms as needed. You will use product knowledge to enhance satisfaction and expand engagement with existing customers.
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The role emphasizes developing retention programs, analyzing customer interactions, and supporting sales with data-driven insights to improve overall customer outcomes.
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📌 Strategic Customer Success Manager -- Retention & Growth (New South Wales)
🏢 Nearheal(trading as Nearheal
📍 New South Wales
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