Job Description
This range is provided by Humanised Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Base pay range
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$100,******/yr - $130,******/yr
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Direct message the job poster from Humanised Group
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This position sits within a collaborative, business-facing team that plays a key role in driving ongoing organisational transformation. It's an excellent opportunity for someone who enjoys variety, problem-solving, and engaging with stakeholders across multiple parts of the organisation.
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You will contribute across three core workstreams:
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Ideation: Assessing operational challenges, framing early-stage problems, and identifying opportunities for improvement.
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Assessments & Proposals: Conducting short-form investigations, feasibility assessments, and developing succinct recommendations for decision-makers.
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Delivery: Leading small, well-scoped projects (typically three months in duration) while balancing analysis, engaging stakeholders, defining requirements, and ensuring effective follow-through.
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Role Highlights
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Permanent, full-time role with strong development and mentoring opportunities
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Salary range: $100,000–$130,000 + super, plus NFP salary packaging benefits
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Hybrid working arrangement
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Supportive and collaborative team environment
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Opportunity to make a meaningful impact across the organisation
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Key Responsibilities
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As a Business Analyst embedded in a service-delivery-focused capability, you will:
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Align personal leadership behaviour and ethical standards with organisational values and care principles.
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Support the identification of challenges and opportunities, converting these into transparent, prioritised problem statements.
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Proactively work with stakeholders to uncover operational pain points and opportunities for improvement.
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Build strong relationships to understand day-to-day operations and identify improvement areas.
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Analyse and document business processes, workflows, and system interactions to inform decision-making.
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Elicit, analyse, validate, document, and manage business requirements in collaboration with stakeholders.
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Assist in evaluating and enhancing existing systems and tools to improve efficiency and user experience.
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Contribute to small-scale business changes, enhancements, or assessments.
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Maintain clear and concise documentation, including requirements, process maps, problem statements, and benefits.
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Work within established project frameworks to support planning, design, development, and deployment of business change.
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Conduct market analysis and research on software/hardware products to support option assessments.
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Take responsibility for timely delivery of business analysis tasks within projects.
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Share knowledge and collaborate with fellow business analysts to promote best practice and continuous improvement.
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Proven ability in core business analysis skills, including root-cause analysis, perks elicitation, options assessment, process modelling, requirements management, and stakeholder mapping
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Experience partnering with stakeholders to identify and implement improvements
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Strong analytical and problem-solving capabilities, with high attention to detail
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Excellent written and verbal communication skills with the ability to engage stakeholders at all levels
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Proficiency with business analysis tools (e.g., process mapping tools, requirements software, project management systems)
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Ability to manage multiple tasks, prioritise effectively, and deliver quality outcomes
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Current driver's licence and willingness to travel locally if required
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Ability to meet vaccination requirements and relevant probity checks
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Highly Desirable
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Experience with BPMN 2.0
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Experience using Microsoft tools such as DevOps and Visio
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Experience in waterfall projects (including Prince2-aligned documentation)
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Experience working in Agile teams (Scrum or Kanban)
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Formal training or certification in business analysis methodologies (e.g., Lean Six Sigma, BABOK, IIBA)
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Seniority level
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Mid‐Senior level
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Employment type
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Full‐time
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Job function
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Consulting and Information Technology
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Industries
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Non‐profit Organizations, Community Services, and IT Services and IT Consulting
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📌 Business Analyst (Queensland)
🏢 Humanised Group
📍 Queensland