Job Description
$150k to $170k + super (Package $168k to $190k)
n
We are hiring an Operations Manager to lead and manage the delivery of our residential building operations. This is a critical leadership role working directly with the CEO, responsible for driving performance, improving workflow, and ensuring jobs are delivered efficiently from sales through to completion.
n
Based at our Wheelers Hill head office, this role oversees key departments including contract administration, drafting, estimating and customer service.
n
We build across Melbourne and select regional areas. With strong growth plans, we are looking for someone who thrives in a fast‐paced environment and can drive results across people, process and systems.
n
About the Role
n
You will be responsible for managing workflow across the business, ensuring jobs move efficiently from sales through to construction and handover.
n
This role requires strong leadership, problem‐solving and operational oversight to ensure timelines, quality and customer experience standards are met.
n
Key Responsibilities
n
n
Lead and manage the operations team
n
Oversee workflow from sales through to construction and completion
n
Monitor job progress, identify delays, and implement solutions
n
Drive team performance, accountability and KPI outcomes
n




Oversee contract administration processes and approvals
n
Review and manage job margins, forecasting and exceptions
n
Improve systems, processes and workflows across the business
n
Ensure high levels of customer service throughout the build journey
n
Liaise with external consultants, suppliers and regulatory bodies as required
n
n
What We're Looking For
n
n
Strong experience in residential construction operations
n
Proven ability to manage teams and drive performance
n
Strong organisational and problem‐solving skills
n
Ability to manage workflow and priorities across multiple projects
n
High attention to detail and accountability
n
Strong communication and leadership capability
n
Ability to work in a fast‐paced, results‐driven environment
n
n
What's on Offer
n
n
$150,000 to $170,000 + super (total package of $168,000 to $190,400)
n
Salary based on experiences and proven results
n
Work closely with the CEO
n
Lead a key function of the business
n
Opportunity to drive systems, process and operational improvement
n
Long‐term career chance in a growing company
n
Be part of a driven and high‐performing team
n
#J-*****-Ljbffr

📌 Operations Manager (Victoria)
🏢 Goldstate Homes
📍 Victoria