Job Description
At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of ****+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.
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The Opportunity
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We are looking for a Full time Assistant Practice Manager to join our amazing team in Bondi, supporting the Practice Manager in the opening of a brand new EVOCA clinic. Additionally, you will assist with the day-day general operations of running a busy multi-disciplinary medical centre.Reporting directly to the Practice Manager, you will manage a busy front desk EVOCA reception area and ensure quality patient care whilst supporting out team of GP's. Thisrole offers a fantastic chance to grow your career while shaping the future of a growing network of Medical Centres. If you are a
motivatedindividual
andpassionate about operational excellence and team development, we certainly want to hear from you!
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What's in it for You
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Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
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Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
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Salary packaging options including novated leases for vehicles with running costs included
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Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
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20% discount on dental services for employees and their families
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Discounted Medibank private health insurance (hospital & extras cover)
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Key Responsibilities
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As a vital first point of contact for our Medical Centreteam,



you will playa central rolein delivering exceptional service and ensuring smooth day-to-day operations. Your responsibilities will include:
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Create a Patient-First Culture: Foster exceptional customer service that puts patients at the heart of everything we do.
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Championingadministrative
functions, such as filing, data entry, andassistingthe Practice Manager with a variety of operational tasks as needed.
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Champion Operational
Excellence:Identifychallenges
and lead continuous improvement initiatives that elevate clinic performance and patient outcomes.
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Lead & Develop Talent:Support the Practice Manager in drivingonboarding, and ongoing training, building a skilled, motivated team ready to deliver their best.
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Accountability forOpening and closingofthe Centre, ensuring all procedures are followed for a safe and efficient start and end to each day.
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Building
andmaintainingpositive
professional relationshipswith patients, medical staff, and fellow team members, contributing to a collaborative and respectful workplace culture.
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Ensuring compliancewith all organisational policies, procedures, and health regulations, upholding the highest standards of care and confidentiality.
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Performing general reception duties,
includingmaintaininga
clean and organised front desk,



and ensuring a professional and supportive environment for all visitors.
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Our Ideal Candidate
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We're looking for a motivated and people-focused individual who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.
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Previousteam leadership experience within a customer service role is desired.
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Ability to work well under pressure and prioritise competing workloads.
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Excellent written and verbal communication skills.
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Proficient computer skills. (Exposure toPracsoftand MedTech isadvantageous)
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Robust organisational and time management skills
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A passion for people and a personable approach
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Conflict resolution and problem-solving skills
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Why Choose Us
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By becoming a part of our accomplished team, you'll access:
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A dynamic work environment rooted in purpose and values.
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Ample training, development opportunities, and internal growth pathways.
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The chance to make your mark in a company dedicated to fostering Australia's well-being.
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ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).
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📌 Assistant Practice Manager (New South Wales)
🏢 For Health Group
📍 New South Wales