Macarthur General Practice is offering a position for a medical receptionist 2-3 days per week, with potential for increased hours for the right candidate.
ESSENTIAL CRITERIA · Demonstrated ability to maintain a high level of professionalism and confidentiality · Demonstrated excellent communication skills, both written and verbal · Ability to work independently, show initiative and work productively within a team setting · Ability to communicate with a diverse range of people · CPR training or willingness to undergo same · Demonstrated organisational skills with the ability to prioritise · Computer literacy DESIRED CRITERIA · Previous experience in a medical reception or similar administrative position · Previous experience in use of Medical Director and Pracsoft · An understanding of the Medicare Benefits Schedule · Demonstrated patient/customer focused approach in service provision KEY PERFORMANCE AREAS RECEPTION · Open and close practice as per set procedure · Greet patients and other visitors to the practice in a courteous and efficient manner · Answer the telephone in a courteous and professional manner · Schedule appointments for patients following set procedures · Bill patients appropriately and issue with invoice/receipt · Enter and update patient registrations in computer · Liaise with referring doctors, hospital staff, pharmacists etc as required · Deal with emergencies when required,



following set procedures · Assist clinical staff by attending to administration tasks (eg. making phone calls, photocopying) as required · Check and manage internal emails · Attends general housekeeping such as tidying and cleaning of waiting room when necessary ADMINISTRATION · Recall patients as directed by clinical staff · Prepare outgoing mail · Open and distribute incoming mail · Type medical reports/documents with a high level of accuracy as required · Scan and/or file patient correspondence, results etc · Batching Medicare and Veterans Affairs · Balance daily receipts · Ensure banking processed · Ensure all forms, stationery and information sheets are adequately stocked · Other administrative duties as directed by Practice Director SAFETY AND QUALITY MANAGEMENT · Participates in practice risk management and quality improvement processes · Participates in general practice accreditation processes · Actively participates in staff meetings · Attends educational activities when required · Recognises and works within own level of competence · Maintains accurate, contemporaneous and complete patient records consistent with legal requirements and organisation policy · Monitors work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies and guidelines · Exercise confidentiality with regards to patient care and all aspects of the practice

📌 Medical & Dental Assistants - Macarthur General Practice (Sydney)
🏢 Macarthur General Practice
📍 Sydney