Customer Service Manager Karratha Industrial Estate, WA ****, Full Time, Customer Service Vacancy Listing Dates 20/08/2026 to 17/09/2026 Please Quote Reference Number ***** Skilled Customer Service Manager required Full time opportunity Join the team at Northside Rentals Northside Rentals is a vehicle, plant and equipment hire company.
Our offices are based in Perth, WA, however our fleet extends Australia wide.
We are currently seeking a Customer Service Manager to join our team in Karratha Industrial Estate, WA.
The Customer Service Manager is responsible for organising and controlling the operations of the call/contact centres, reviewing customer services, and maintaining sound customer relations.
Main duties : Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided Ensuring operational efficiency within a call centre Providing direction and feedback to team members and assisting with recruitment Managing, inspiring,



and developing staff providing customer services Planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided Liaising with other organisational units, service agents and customers to identify and respond to customer expectations May work in a call centre Monitoring Emails, tax invoices, stock takes Correlation of customer reservations All other duties assigned to you from time to time by the Employer and/or the General Manager Requirements : Applicants must have 2+ years' experience in a similar role.
Renumeration : $78,000 - $85,000 Benefits and Culture : Long term career progression!
Be a part of a great team!
Apply now through our online application form.
Sponsorship may be available to the right person.

📌 Management & Supervisory (Customer Service & Call Centre) - Northside Rentals (Western Australia)
🏢 Northside Rentals
📍 Western Australia