Job Description
We're looking for an enthusiastic and motivated Customer Care Consultant to join our team at our Scoresby Trade Store.
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Providing an excellent customer service experience; your friendly communication manner, customer first attitude and familiarity with inventory management will be key to your success in this role.
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Our ideal fit is someone interested in furthering their career within retail, who takes pride in working to a high standard and enjoys building customer relationships.
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What You'll Be Doing
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Deliver a warm face-to-face customer service experience
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Assist customers with product selection through offering product knowledge
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Identify opportunities to up-sell and cross-sell products that give the best retail experience possible
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Maintain a clean, organised, and well-presented shopfloor environment
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Assist with merchandising and inventory control
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Safely handle and move stock in accordance with workplace safety guidelines
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Our Ideal Candidate Will Have
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Previous experience in retail, trade, customer service, or a similar customer-facing setting
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Eager to learn with a growth mindset
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Strong communication and relationship-building skills
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A proactive, reliable, and team-oriented approach
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A strong work ethic, positive attitude and commitment to delivering great customer experiences
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What's In It For You
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Permanent role with competitive salary, incentives, and Wesfarmers share plans
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Exclusive discounts across Kmart, Bunnings, Target, Officeworks, and 400+ partner brands
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Free OnePass subscription
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Ongoing training, development, and career progression opportunities
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Guaranteed hours, annual leave, and sick leave entitlements
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Team events, recognition programs, and reward initiatives
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Employee Assistance Program covering wellbeing, financial, legal, and lifestyle support
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Refer-a-Friend bonus of up to $2,000
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Option to purchase additional annual leave
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Generous paid parental leave
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As part of our recruitment process, you may be required to complete background checks, including a police check, medical assessment, and/or drug and alcohol testing.
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Blackwoods is proud to be an inclusive employer and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community, and people with disabilities.
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📌 Customer Care Consultant Trade Store (South Australia)
🏢 Blackwoods
📍 South Australia