Job Description
About the client
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Our client is seeking an experienced Service Delivery Officer - Projects to support the delivery of strategic business improvement initiatives, stakeholder engagement activities and service provider partnership frameworks. This is an excellent opportunity to join a high-performing government team on a long-term temporary assignment, contributing to operational efficiency, governance and service delivery outcomes.
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About the role
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Lead and support business improvement and project initiatives that enhance service delivery outcomes.
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Develop policies, procedures, guidelines, templates and operational frameworks.
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Provide advice and support on stakeholder engagement, governance and service provider management.
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Identify and implement process improvements to support efficient and consistent business practices.
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Manage stakeholder relationships and collaborate across teams to deliver project outcomes.
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Ensure activities align with relevant legislation, policy, governance and compliance requirements.
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About You
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Previous experience working within a State Government environment.
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Strong project management and business improvement experience.
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Exceptional writing skills with experience preparing policies, procedures and guidelines.
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Highly developed stakeholder engagement and relationship management skills.
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Excellent organisational skills with the ability to manage competing priorities.
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Advanced Microsoft Office skills, including Word, Excel and PowerPoint.
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Able to obtain current police checl
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Advantages
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ASAP commencement.
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Contract through to 30 November **** with potential extension.
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Brisbane CBD location.
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Hybrid working arrangement available (60% office / 40% WFH following probation).
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Full-time hours, Monday to Friday ****** hours per week).
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AO7 equivalent rate of $***** per hour + super.
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Email
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#J-*****-Ljbffr

📌 Principal Service Delivery Officer (Queensland)
🏢 Halcyon Knights
📍 Queensland