Job Description
Compare Club in Melbourne is seeking a hands-on CCaaS Architect to own routing, Studio scripting, and CCaaS configuration. You'll translate contact strategy and business rules into platform design that works on the floor, defining how a call, lead or callback gets routed and why.
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This role is a design mandate with authority: set the standard, partner with Product & Optimisation Lead, and ensure releases are validated.
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📌 Ccaas Solution Architect & Routing Lead (Victoria)
🏢 Compare Club
📍 Victoria
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