Job Description
D365 CE Functional Consultant/ Business Analyst
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Join to apply for the D365 CE Functional Consultant/ Business Analyst role at Davidson
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We're hiring: D365 Functional Consultant (Customer Engagement)
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24-Month Fixed-Term Contract | Major Digital Program | Hybrid Agile | Flexible Location | Must reside within Australia with full working rights
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Davidson is partnering with a major digital transformation program to appoint a Microsoft Dynamics 365 CE Functional Consultant. This role will sit at the centre of a cross-functional team working closely with a delivery vendor to implement a recent enterprise care operations platform.
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It's a hands-on position blending deep Dynamics CE configuration knowledge, strong BA capability, and vendor coordination. You'll play a key role in converting business needs into user stories, writing detailed technical specifications, and managing sprint delivery - all while prioritising out-of-the-box solutions.
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What you'll be doing
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Translate business requirements into user stories and acceptance criteria
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Conduct data analysis and field-level mapping across legacy and D365 systems
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Draft detailed functional and technical specifications for the vendor delivery team
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Work with SMEs to map processes, prioritise scope, and validate solution designs
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Coordinate sprint testing, UAT, and provide triage support during production
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You will have the following commercial experience
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Significant experience as a Functional Consultant or Business Analyst on Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service, Power Platform)
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Strong documentation skills, including user stories and detailed acceptance criteria
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Demonstrated success in end-to-end digital transformation projects
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Highly effective communication and stakeholder negotiation skills
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One or more Microsoft certifications relevant to Dynamics 365 CE or Power Platform
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(Highly regarded) Experience in healthcare or aged care settings; Familiarity with Microsoft Cloud for Healthcare, Power Pages, Outlook and SharePoint integrations
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(Highly regarded) Background in clinical, scheduling, or rostering environments
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Why apply?
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Key role in a strategically important platform rollout
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Strong cross-functional team already in place
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Flexible location with hybrid working options
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Real impact across end-user and operational experience
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24 months of work
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Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Tessa Garamszegi, quoting reference JN -************. Want to know more about Davidson? Visit us at
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Seniority level
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Mid-Senior level
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Employment type
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Full-time
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Job function
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Consulting and Information Technology
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Industries IT Services and IT Consulting
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#J-*****-Ljbffr

📌 Ce Functional Consultant/ Business Analyst (New South Wales)
🏢 Davidson
📍 New South Wales