Job Description
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Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
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The next step in your career starts here...
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As Branch Manager at Coates Port Hedland, you'll take ownership of the branch's success, leading a team of eight, including an Assistant Branch Manager, Customer Service Coordinator, Leading Hand and four skilled Mechanics.
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In this hands-on leadership role, you'll balance people leadership, customer relationships, commercial performance and operational excellence. Your focus will be on creating an engaged, safety-first culture while driving branch growth, fleet utilisation, profitability and exceptional customer experiences.
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This is an opportunity to build on an established operation while developing your leadership career with Australia's leading equipment hire and solutions provider.
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You'll enjoy variety in your role including:
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Leading, coaching and developing your team to deliver outstanding customer service and operational results.
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Building a strong branch culture focused on safety, teamwork and accountability.
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Managing branch performance across revenue growth, profitability, fleet availability and utilisation.
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Strengthening relationships with existing customers while identifying new business opportunities.
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Overseeing workshop and fleet operations to ensure equipment is ready, reliable and available when customers need it.
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Managing branch budgets, P&L; performance and key operational metrics.
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Ensuring compliance with Coates' Zero Harm safety standards and operational procedures.
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What you'll bring to the role
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Previous leadership experience in an operational, industrial,



equipment hire, trade or service-based environment.
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A proven ability to lead, develop and support teams to achieve strong results.
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Experience managing budgets, KPIs and branch or business performance.
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A customer-focused approach and the ability to build strong relationships.
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Strong problem-solving skills and the confidence to make decisions in a fast-paced setting.
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Excellent communication skills, both written and verbal.
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Strong computer literacy, including Microsoft Office and customer management systems.
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What you'll get in return
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We provide our team with a wide range of perks and benefits, including:
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Tool of the trade vehicle
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Quarterly operational incentives
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retention bonus designed to reward your performance and commitment.
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Housing assistance and power subsidies
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Development and career progression pathways
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Access to our employee discounts, benefits and wellbeing program
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Purchased additional leave program
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Novated leasing and salary sacrifice
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12 weeks Paid Parental Leave in addition to government parental leave scheme
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Volunteering opportunities through the Coates Foundation
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Looking for more reasons to join Coates?
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At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
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We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
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But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
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Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
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📌 Branch Manager (Port Hedland)
🏢 Coates Hire Operations Pty
📍 Port Hedland