Job Description
Senior System Analyst Indigitise Pty Ltd Canberra, ACT, au
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Technical Skills:
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Candidates are expected to possess the following technical skills, including but not limited to:
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Experience with the VMware SDDC stack for a minimum of 3 years and ability to demonstrate:
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Experience with vSphere
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Experience with VMware vSAN and software-defined storage solutions
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Strong understanding of virtualisation and cloud concepts, processes and standards, including virtual data centres, vMotion, and energetic resource scheduling (DRS)
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Experience with enterprise data storage technologies including NAS (IP-based), SAN (Fibre Channel-based), and converged storage solutions (e.g., vSAN)
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Experience with VMware Aria (formerly vRealize) suite or equivalent, including:
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Aria Automation (vRealize Automation)
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Aria Operations (vRealize Operations Manager)
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Aria Operations for Logs (Log Insight)
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Aria Orchestrator
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Site Recovery Manager (SRM) or equivalent DR orchestration tools
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Proven experience in implementing complex business solutions hosted on infrastructure and/or cloud platforms, including the ability to develop and complete:
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Technical and security requirements
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Test planning and validation considerations
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Operational readiness considerations
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System constraints and performance requirements
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Experience with systems backup, recovery, high availability, and disaster recovery, including modern approaches such as replication, failover, and cyber resilience practices
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Experience with identity and access management, including central authentication technologies such as LDAP, Active Directory, and/or Entra ID (Azure AD),



with an understanding of security best practices
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Knowledge of network protocols and core infrastructure services, including DNS, SMTP, NTP, SNMP, and general network communication principles
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Demonstrated understanding of ITIL service management practices, particularly incident, problem, and change management within an enterprise environment
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Experience with systems monitoring and management concepts, processes, and tools, including SNMP, syslog, and modern observability or logging platforms
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Experience in systems capacity, performance monitoring, and optimisation, including proactive tuning and resource management to ensure system efficiency and reliability
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Desirable: exposure to cloud platforms and automation, including Microsoft Azure and/or AWS, scripting (e.g., PowerShell, Python), and infrastructure-as-code or automation tooling
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Desirable: Experience supporting highly secure or classified government environments.
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Requirements
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Key duties and responsibilities
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The Services, delivered in collaboration with and under supervision by nominated personnel, include, but are not limited to, the following:
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Administer and maintain enterprise ICT systems and infrastructure, ensuring optimal performance, availability, and security across production and non-production environments.
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Monitor,



investigate, and resolve complex technical incidents and system issues, applying advanced troubleshooting skills to minimise disruption and ensure continuity of services.
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Implement and manage system configurations, patches, and upgrades, ensuring alignment with organisational standards, security controls, and change management processes.
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Develop and maintain system documentation, including technical procedures, configurations, and operational support guides, ensuring accuracy and compliance with organisational requirements.
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Support the integration and continuous improvement of ICT systems, working with stakeholders and technical teams to optimise system functionality, performance, and user outcomes.
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Foster a high-performing, collaborative team environment, supporting capability development and organisational outcomes.
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Drive knowledge sharing and capability uplift across teams to strengthen organisational maturity.
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Ensure compliance with clients requirements through robust record management and oversight of project documentation and information.
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Technical skills
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Min. 3 years' experience with VMware SDDC, including vSphere, vSAN, Aria/vRealize suite, virtualisation, cloud concepts, storage (NAS, SAN, converged), & DR solutions. Proven ability to deliver complex
infrastructure/cloud
solutions covering security, testing, performance & operational readiness. Experience with backup, recovery, HA, IAM (AD, LDAP, Entra ID), networking (DNS, SMTP, NTP, SNMP), ITIL, monitoring, capacity optimisation. Desirable: Azure/AWS, automation, BAE CDS, secure environments
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📌 Senior System Analyst (Canberra)
🏢 Indigitise
📍 Canberra