Job Description
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Ensure quality client service delivery to a broad range of clients
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Manage operational, planning, and delivery of OSD social programs
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Lead team of professionals in delivering social service programs
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Ensure services promote self-reliance and build independence
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Requirements
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University degree in Social Sciences or Management
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Several years of successful leadership and experience at a
supervisory/managerial
level in social services programs
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Incredible people leadership skills
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Strong understanding of Employment Support and Income Assistance, Child and Family Wellbeing, and Disability Support Programs
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Excellent verbal and written communication skills
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Commitment to diversity and anti-racism in the workplace
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Core Competencies
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Demonstrates expertise in managing and delivering social service programs, with a robust focus on client service quality, team leadership, and promoting self-reliance. Possesses a deep understanding of Employment Support, Income Assistance,



Child and Family Wellbeing, and Disability Support Programs.
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Highest-signal resume keywords
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Leadership Experience in Social Services
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Client Service Delivery
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Understanding of Employment Support Programs
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Communication Skills
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Commitment to Diversity and Anti-Racism
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ATS Optimization Keywords
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Hard Skills
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Social Program Management
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Operational Planning
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Program Delivery
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Self-Reliance Promotion
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Supervisory Experience
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Soft Skills
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People Leadership Skills
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Verbal Communication
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Written Communication
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Certifications & Qualifications
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University Degree in Social Sciences
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University Degree in Management
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Industry Keywords
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Social Services
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Income Assistance
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Child and Family Wellbeing
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Disability Support Programs
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📌 Service Delivery Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales