Job Description
The Business Manager is a mid-level delivery owner responsible for managing the end-to-end execution of complex TTL campaigns across multiple integrated workstreams.
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Job Description
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Key Responsibilities
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Act as the day-to-day contact for clients across assigned projects.
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Build strong, trusted relationships with client stakeholders and internal teams.
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Ensure clear, consistent communication across all stages of project delivery.
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Proactively manage expectations, flag risks early, and support resolution of issues.
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Support Account Directors in managing client priorities and delivery alignment.
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Translate client briefs into clear scopes, timelines, and delivery plans.
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Manage end-to-end delivery of TTL campaigns across multiple workstreams.
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Coordinate internal teams (creative, strategy, production, digital) to ensure smooth execution.
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Lead weekly WIP meetings, tracking progress, dependencies, risks, and actions.
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Oversee production processes from briefing through to delivery and QA.
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Review creative and production outputs to ensure alignment with briefs, brand standards, and technical requirements.
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Work closely with cross-functional teams to ensure alignment and efficient delivery.
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Support post-campaign reporting by consolidating data, outputs, and learnings.
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Contribute to Quarterly Business Reviews (QBRs) with performance insights and recommendations.
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Desired Skills and Experience
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Experience & Skills
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3–5+ years' experience in account, project, or production roles
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Strong understanding of creative and production workflows
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Experience with global/large brands advantageous
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Strong financial acumen (budgeting, forecasting, job tracking)
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Proficiency in tools (Asana, Monday.com, Workfront, Jira, Workbook etc.)
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Highly organised with solid attention to detail
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Tertiary qualification preferred
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Why Join Us?
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Work with one of the world's most innovative brands — Samsung.
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Collaborate with global experts across technology, commerce, data, and creativity.
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Be part of a growing team driving Cheil's transformation.
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Hybrid working model with Sydney Olympic Park HQ.
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Opportunities for professional development and regional collaboration across the Cheil network.
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Apply Now
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If you're passionate about keeping things moving and ready to take the next step in your career, we'd love to hear from you.
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📌 Account Manager - Client Services (New South Wales)
🏢 Cheil
📍 New South Wales