Job Description
We are looking for an energetic and driven Assistant Store Manager to join our Flagship Highpoint store.
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POSITION PURPOSE
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As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.
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As an Assistant Store manager you will:
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PEOPLE
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Create and maintain a people first culture that values development, collaboration, transparency, and open communication
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Lead, coach and support the store team to achieve people, performance, planning, and operational goals
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Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner
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Support the recruitment and induction processes to reduce turnover and ensure robust team development.
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PERFORMANCE
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Ensure team are delivering an exceptional customer experience using CLASS (selling steps) and relevant customer service techniques
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Primary point of contact and manager on duty on Store Manager's RDO and Annual Leave
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Drive and maintain sales performance within the store in line with retail goals and KPIsUtilise sales reports to identify commercial opportunities and take quick and decisive action
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Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions
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Ensure team are meeting customer sign-up KPIs in line with expectations
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At yd. we are passionate about our people, and we will offer you:
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A fun, inspiring and challenging environment.
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A rewarding incentive program like no other retailer!
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Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
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Mentoring, training, and development to support you on this journey.
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#J-*****-Ljbffr

📌 Flagship Assistant Store Manager (Victoria)
🏢 YD Australia
📍 Victoria