Job Description
At Carma, we're more than just a car company, we're on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we're turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we're powered by the best people and we'd love for you to come along for the ride.
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Pre-delivery Manager is responsible for the final stage of the Carma production lifecycle. This is a brand new role, based at our brand new site! You will manage the team that transitions vehicles from "Work-in-Progress" to "Customer-Ready." This is a high-visibility operational role focused on quality control, throughput efficiency, and ensuring every vehicle meets our rigorous mechanical and aesthetic standards before it is handed over to the customer.
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What you'll be doing?
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Own your section: Delivering throughput, quality and flow targets. Keep cars moving and hit targets.
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Identify disruptions early: Monitor workflows to spot breaks in flow such as growing queues, delays, or rework - before they escape into larger systemic failures.
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Root Cause Resolution: Solve the "why," not just the "what." Investigate the underlying causes of operational friction rather than treating surface-level symptoms, ensuring that solutions are permanent and effective.
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Process Optimisation: Take decisive action to refine work methods, consistently seeking ways to eliminate waste and elevate the quality of every output.
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Quality Standardisation: Ensure work is performed correctly every time by maintaining rigorous adherence to established processes and high quality benchmarks.
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High-Performance Leadership: Set clear expectations and build your team's capability, holding them accountable to the standards required for peak performance.
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Strategic Escalation: Identify roadblocks outside your immediate control and push them upward promptly, ensuring that system-level issues are resolved rather than ignored.
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Okay, let's talk about you:
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You've got proven experience leading high-output teams in a fast-paced production, logistics, pre delivery or automotive workplace.
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You drive performance through people, inspiring a team rather than just managing tasks.
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You are capable of setting clear standards, keeping energy high, and confidently addressing underperformance head-on.
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You have a sharp eye for detail and a natural instinct for identifying the root causes of problems.
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You pivot fast, adapt easily, and stay calm under pressure in a rapid-fire environment.
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Exposure to lean operations or continuous improvement environments is highly regarded (show us your Kaizen/Six Sigma grit!).
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Confidence operating on the floor - engaging, directing and supporting teams in real time
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You hold a valid NSW Driver's Licence.
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In this role you'll be based at our Granville, Sydney site, with room for parking and train/ bus stops nearby.
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What's in it for you?
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We wouldn't be a car business if we didn't give you some $$ off our Carma cars, parts and NRMA cover.
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Join our high-performing, forward-thinking team and help shake up car buying in Australia.
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Join a team that values quality as much as quantity — we believe in working hard, having fun and delivering an exceptional product.
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At Carma, we're all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work.
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We're committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we'd love to hear from you.
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Please let us know if you need any reasonable adjustments during the interview process.
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📌 Pre-Delivery Manager (New South Wales)
🏢 Carma
📍 New South Wales