Job Description
Assistant Store Manager, Melbourne (New Showroom Launch)
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We're rethinking homes for how people really live, and we're looking for an Assistant Showroom Manager to join our Melbourne Showroomteam to help shape the future of living - one thoughtful detail at a time.
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Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.
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As the Assistant Showroom Manager, you'll support the daily operations of our current Melbourne showroom — ensuring it runs smoothly, reflects our brand ethos, and delivers an exceptional customer experience.
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What You'll Be Doing:
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Showroom Management
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Partner with the Showroom Manager to drive sales and achieve KPIs.
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Analyse performance and customer insights to improve results.
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Maintain compliance with global retail standards and SOPs.
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Oversee inventory, floor management, visual merchandising, and budget planning.
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Team Management
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Assist to lead, motivate, and support the team to reach goals.
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Conduct regular check-ins and coach for performance and growth.
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Foster a positive, collaborative, and high-performing culture.
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Customer Experience
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Champion our O2O (Online-to-Offline) experience, bridging digital and in-store touchpoints.
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Deliver engaging in-store programs that help customers explore and purchase confidently.




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Cross-Functional Collaboration
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Work with Marketing and other teams on product launches, events, and campaigns.
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Coordinate local projects and initiatives to elevate the showroom experience.
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What You'll Need:
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At least 2 years' leadership experience in retail, ideally in furniture or home goods.
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Fluent in English with strong communication skills.
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Customer-first mindset and passion for creating meaningful experiences.
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Hands-on leader with strong problem-solving and decision-making skills.
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Proficient in MS Office and comfortable using tech in retail operations.
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Familiar with O2O retail strategies (a plus).
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Willingness to work weekends, public holidays, and rostered hours as required
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Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success
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Built for Real Life, Designed for What's Next:
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At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.
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Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.
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If you believe that good homes create valuable lives, come build with us.
#J-*****-Ljbffr

📌 Assistant Store Manager, Melbourne (New Showroom Launch) (Victoria)
🏢 Castlery
📍 Victoria