Job Description
Senior Infrastructure Engineer – Unified Communications (Telephony & Videoconferencing) | DFAT Contract Opportunity | Azooa
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Work Arrangement: Onsite, 5 days per week
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Start Date: 15 July ****
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Hours: Up to 40 hours per week
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Security Clearance: NV1 required
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Azooa is currently responding to RFQTS LH-***** and is seeking Expressions of Interest from experienced professionals for a Senior Infrastructure Engineer – Unified Communications (Telephony & Videoconferencing) chance supporting the Department of Foreign Affairs and Trade (DFAT).
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This is an exciting opportunity to contribute to a high‐impact Federal Government environment, supporting secure voice, video, and collaboration platforms within DFAT's Telecommunications and Data Centre Support (TCS) section.
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At Azooa, we're a rapidly growing digital innovator committed to delivering top‐tier resources to the Commonwealth of Australia. We are proudly 100% Australian owned and operated, with no overseas staff, and we're focused on connecting great people with meaningful government opportunities.
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About the role
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This role requires a senior‐level engineer with deep expertise in Unified Communications (UC) to support the design, implementation, optimisation, and operational management of secure telephony and videoconferencing solutions.
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You'll play a key role in maintaining and enhancing critical communications capability across DFAT's ICT environment, working closely with internal teams, vendors, and stakeholders to ensure secure and reliable service delivery.
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Key Responsibilities
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Support, configure, and deploy telephony and videoconferencing infrastructure
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Provide SME advice on secure Unified Communications solutions
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Troubleshoot and resolve complex UC issues in collaboration with the NOC
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Develop solution designs, SOPs, and As‐Built documentation
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Conduct validation and verification activities
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Collaborate with vendors and internal stakeholders across delivery and support functions
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Support proof‐of‐concept builds and innovation initiatives
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Contribute to continuous improvement across secure communications platforms
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We're looking for professionals with strong experience managing Unified Communications environments, including voice, video, and VoIP technologies.
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Technical Capability
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Strong experience in Unified Communications / Voice / VTC solution design and support
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5+ years' experience with VoIP protocols, including SIP, RTP, SRTP, XMPP
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5+ years' experience with relevant codecs, including G711, G729, H.264 / H.265
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Strong experience with Translation, Bridging, Cisco and collaboration technology
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Demonstrated experience with Cisco UC technologies, including CUCM / Call Manager, Expressway, CMS / CMM, Telepresence / Webex endpoints
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Experience with Microsoft Teams / Direct Routing, Session Border Controllers (SBCs) such as AudioCodes, Ribbon, or CUBE
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Security & Delivery Capability
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Strong understanding of the ASD Essential 8 security framework
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Strong communication and stakeholder engagement skills
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Proven teamwork, collaboration,



and delivery capability in secure enterprise environments
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Highly Regarded Experience
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Networking, including routing/switching, DHCP, DNS, TCP/IP, and VLANs
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Scripting and automation using PowerShell, Python, Bash, or Ansible
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Virtualisation, Active Directory, and PKI
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QoS and DSCP traffic management in secure environments
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Rate Guidance
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Azooa recommends a competitive range of $130–$160/hour including super.
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Candidates at the lower end of this range may be more competitive; however we still encourage applications above this range where there is strong alignment in:
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Security clearance
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Overall fit for the opportunity
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In some cases, experience and technical strength may outweigh rate considerations.
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Why Join Azooa?
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Work on exciting and meaningful Federal Government projects
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Join a fast‐growing Australian digital innovator
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Be part of opportunities tied to active RFQ responses
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Partner with a team that values quality, responsiveness, and genuine capability
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Gain access to a growing pipeline of contract roles across government
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If you're a seasoned Unified Communications Engineer with NV1 clearance and experience across secure telephony and videoconferencing environments, we'd love to hear from you.
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Apply via LinkedIn Easy Apply or reach out to express your interest in this opportunity.
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Be sure to follow the Azooa LinkedIn page for more roles like this as we continue supporting exciting contract opportunities across the Federal Government sector.
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Want more contract opportunities like this? Update your your Azooa profile for Azooa contract opportunity alerts here:
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📌 Unified Communications Engineer (Canberra)
🏢 Azooa
📍 Canberra