Job Description
BOQ Group is hiring a Customer Relations Consultant – EDR for a 12-month contract. You will manage escalated customer complaints, lead investigations, and prepare compliant responses while coordinating with Legal and internal teams to secure fair outcomes in line with regulatory requirements.
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You will identify trends and root causes to drive continuous improvement and ensure high standards of customer fairness across the group.
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📌 Edr Customer Relations Consultant - 12-Month Contract (New South Wales)
🏢 Boq
📍 New South Wales
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