Job Description
Life @ AP+:
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We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.
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We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.
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The Role:
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As a newly created position, this Account Manager role sits within our Acquiring team. The role will see you drive growth within the commercial team at AP+ by identifying and developing new sales opportunities, managing stakeholder relationships, and supporting strategic initiatives that enhance AP+'s market position and deliver value to members, partners and customers.
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In order to be successful in this role, we're seeking an experienced Account Manager with a strong background in acquiring and deep payments industry knowledge. Ideally, you will have prior experience working with, or closely alongside the "big four" banks.
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This role requires strong commercial acumen, the ability to build and manage key acquiring relationships, and a data‐driven approach to identifying growth opportunities. You will be confident analysing performance trends, uncovering insights, and translating them into strategies that deliver commercial outcomes.
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This role is responsible for:
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Identify, qualify and convert new commercial opportunities, building a solid and sustainable pipeline aligned to growth objectives.
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Manage strategic customer relationships to drive revenue growth, retention and long‐term account value.
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Lead the development of high‐quality bids, proposals and commercial offers, including pricing,



budgeting and value proposition development.
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Execute eftpos product and innovation roadmap.
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Analyse market, customer and performance data to identify insights, growth opportunities and areas to deliver value for both eftpos and the Acquirer.
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Build and influence senior stakeholder relationships to deliver commercially sound and mutually beneficial outcomes.
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Develop business cases, investment appraisals and recommendations that support informed decision‐making and strategic priorities.
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Track, measure and report on commercial performance, benefits realisation and progress against agreed objectives.
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Provide strategic advice and recommendations to address client needs, improve business effectiveness and support organisational growth.
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In order to be successful in this role you'll need to demonstrate:
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Proven experience in a commercial account management, business development or strategic sales role within the payments or banking industry.
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3‐5 years in an Acquiring role, with Card Not Present (CNP) and Card Present (CP) experience and skills highly desirable.
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Strong understanding of merchant acquiring, payments ecosystems, commercial models and the role of banks, schemes, processors and payment technology providers.
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Demonstrated ability to manage and grow strategic customer relationships, ideally with experience working with or alongside major Australian banks.
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Strong commercial acumen, with the ability to identify growth opportunities, shape value propositions and translate customer needs into commercially viable solutions.
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Proven track record in leading proposals, bids and commercial negotiations, including pricing, budgeting and business case development.
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Data‐driven mindset, with experience analysing customer, market and performance trends to uncover insights and inform account strategy.
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Experience contributing to strategic planning, investment appraisals, demand analysis and benefits management in support of commercial growth initiatives.
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📌 Account Manager - Acquiring (New South Wales)
🏢 Australian Payments Plus
📍 New South Wales