Job Description
1 day ago Be among the first 25 applicants
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This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Base pay range
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A$145,******/yr - A$145,******/yr
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Lead. Drive. Win.
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We're on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing outbound sales team in the Insurance sector and push it to the next level.
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This is a hands‐on leadership role based in Brisbane CBD, where you'll be in the thick of the action - leading from the front and driving a culture built on performance, accountability, and pride.
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What's on offer:
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Reporting to the Head of Sales, you'll lead six Team Leaders and around 80 outbound sales consultants. Your focus: drive conversions, develop your leaders, and create a winning, high-energy environment.
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What you'll bring:
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4+ years' outbound sales leadership experience, ideally from a high-volume contact centre.
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A proven ability to smash targets and bring out the best in your team.
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Solid grasp of sales, compliance, and productivity metrics to coach and influence effectively.
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Confident, commercially minded, and resilient - you lead from the front and hold your own.
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What's in it for you:
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$145K base + super + monthly commissions (earn $36K+ for hitting target).
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A long‐term career move with the chance to shape strategy, culture, and performance.
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Immediate interviews for an ASAP start.
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If you're a hands‐on leader who thrives on results, builds strong teams, and isn't afraid to make tough calls - we want to hear from you.
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Seniority level
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Mid‐Senior level
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Employment type
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Full‐time
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Job function
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Human Resources Services
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📌 Contact Centre Manager - Sales (Queensland)
🏢 Smaart Recruitment
📍 Queensland