Job Description
At ProQuest Consulting, our people are the heart of everything we do. We foster a tight-knit, diverse culture where our team thrives, grows, and has fun along the way.
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As a Salesforce Summit Partner, we specialise in Customer Service, Field Service, and Generative AI solutions—helping mid‐market and enterprise organisations transform their operations through smart technology. With a team of 40+ experts from 18 countries, we deliver impactful solutions that enhance customer experience and unlock business potential.
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We're proud to be Excellent Place to Work–certified for two consecutive years, with a 100% staff approval rating. In ****, we were recognised as one of the Top 2 Best Places to Work for Small Businesses in Australia—a testament to our commitment to excellence, innovation, and employee wellbeing.
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We're now looking for a Senior Functional Consultant to lead the delivery of transformative Salesforce solutions and help our clients achieve meaningful outcomes—especially as we deepen our expertise in Agentforce and AI-driven service experiences.
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What makes you a fit?
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You're a
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Salesforce trailblazer with 3+ years of experience designing and delivering robust, scalable solutions
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Analytical thinker who loves untangling business challenges
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Relationship builder who thrives on collaboration and clear communication
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Adaptable professional who embraces complexity and continuous growth
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Trusted advisor who brings confidence, clarity, and creativity to clients
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Must-haves
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3+ Salesforce certifications (Sales and Service Cloud Consultant are essential)
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Strong background in business analysis and facilitating client workshops
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Proven ability to identify and propose multiple tailored solutions
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Deep understanding of Salesforce architecture, data models, and implementation best practices
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Excellent communication skills for bridging technical and non-technical stakeholders
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Bonus Points If You
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Have experience with Salesforce Marketing Cloud
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Are familiar with Agentforce and passionate about its potential to revolutionise customer service
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Have worked in Agile teams (especially with Scrum)
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Use data to drive insights and value-added recommendations
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Who We Are
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A Salesforce Summit Partner with 13+ years of award‐winning delivery
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Recipients of Salesforce Global Partner Innovation Awards ***** & ****)
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Experts in designing bespoke multi‐cloud solutions across industries
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Creators of PQScrum, our proven Agile delivery framework
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Champions of culture, collaboration, and career development
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What's in it for you?
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Competitive salary
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Flexibility: Hybrid work and true work-life balance
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Tech you'll love: MacBook Pro, 27" monitors, and a premium toolset
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Learning & growth: Paid certifications, training, and conference attendance
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Team perks: Compensated after-hours work, regular team-building events, and a supportive workplace culture
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Ready to start your journey?
#J-*****-Ljbffr

📌 Salesforce Senior Functional Consultant (New South Wales)
🏢 Proquest Consulting
📍 New South Wales