Job Description
Your new company An opportunity has become available for an experienced Practice Operations Manager to join a professional services organisation in Sydney. This position offers a broad operational remit, supporting leadership with the day-to-day management of business operations, administration, client service processes and continuous improvement initiatives.
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Please note: You must be an Australian citizen, Permanent Resident, or hold full Australian working rights to apply for this role.
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Your new role
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Working closely with senior stakeholders, you will play a central role in ensuring the smooth running of the business. You will oversee administrative functions, support operational projects, maintain high service standards and contribute to business efficiency.
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Key responsibilities include:
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Overseeing daily business operations and administration
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Supporting leadership with operational and strategic initiatives
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Managing client administration and workflow coordination
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Maintaining systems, records and business documentation
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Supporting billing, reporting and operational processes
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Coordinating internal stakeholders and external service providers
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Reviewing and improving business procedures and workflows
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Assisting with onboarding and team support activities
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Providing general operational support across the business
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What you'll need to succeed
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You are an experienced operations, office management or practice support professional with a strong background in professional services environments.
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You bring:
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Knowledge of FYI, XPM, ASIC and/or Now Infinity
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Solid organisational and stakeholder management skills
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The ability to manage multiple priorities simultaneously
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Excellent communication and relationship-building skills
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A proactive and solutions-focused approach
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Strong attention to detail and process orientation
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Experience improving systems and operational efficiency
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What you'll get in return
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Diverse and rewarding operational role
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Collaborative and supportive team environment
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Exposure to senior leadership
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Opportunity to influence business processes and improvements
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Competitive remuneration package
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📌 Practice Manager - Accountancy (New South Wales)
🏢 Rashi Joshi
📍 New South Wales