Job Description
Senior Security Analyst – Zscaler ZIA
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Role: Sr. Security Analyst – Zscaler ZIA
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Job Opportunity
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- Full working rights (No sponsorship available)
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Key Responsibilities
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Provide daily operational support for Zscaler ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access) environments.
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Monitor Zscaler dashboards and logs to identify and troubleshoot access, performance, and connectivity issues.
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Handle user onboarding, policy changes, and access provisioning in ZIA and ZPA portals.
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Work with end users and support teams to resolve incidents and service requests related to internet and private application access.
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Maintain and update Zscaler configurations in line with security and compliance requirements.
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Coordinate with Zscaler support for issue escalation and resolution.
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Document standard operating procedures, knowledge articles, and incident resolution steps.
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Perform routine health checks, report generation, and compliance verification.
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Required Skills & Experience
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Strong hands on experience with Zscaler ZIA and ZPA platforms.
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Good understanding of internet security, cloud access, and private application access concepts.
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Experience in configuring and troubleshooting Zscaler policies, rules, connectors, and client connectors.
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Familiarity with tools like Zscaler Admin Portal, Packet Capture, and Log Analysis.
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Basic knowledge of networking concepts: DNS, IP, VPN, SSL, GRE/IPSec tunnels.
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Robust problem solving and communication skills.
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ITIL based ticket management (e.g., ServiceNow, Remedy) experience preferred.
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Seniority Level
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Mid‐Senior level
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Employment Type
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Full‐time
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Job Function
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Information Technology
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Industries
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Staffing and Recruiting
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To express interest, kindly share your updated resume at
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or contact us at ***************.
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Referrals increase your chances of interviewing at CareCone Group by 2x.
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📌 Sr. Security Analyst - Zscaler Zia (New South Wales)
🏢 CareCone Australia
📍 New South Wales