Job Description
Senior Client Delivery Manager
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Adelaide
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About the opportunity
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We are looking for a Senior Client Delivery Manager to own end-to-end operational excellence for a large, strategic customer in South Australia.
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You'll be the primary face of our organisation to the customer, equal parts trusted advisor, delivery leader, and growth driver.
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What you'll be doing
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Leading and being fully accountable for all deliverables to a large, complex strategic customer ensuring all KPIs and SLAs are met and exceeded
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Acting as the primary executive relationship holder building trust, navigating complexity, and driving long term partnership
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Overseeing the planning and execution of programs and projects, keeping delivery on track and stakeholders informed at every stage
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Working closely with operational teams to drive network performance, reliability, and a strong security posture across the customer workplace
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Contributing to customer strategy and planning — introducing innovations and future directions aligned with our broader organisational vision
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What you'll bring
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We're open to a range of backgrounds - what matters most is that you can demonstrate the following:
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A solid grasp of project and program management you understand how to structure delivery, manage risk, and keep things moving when they get complicated
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Strong executive stakeholder management skills you're comfortable at the table with senior leaders across complex organisations and know how to build lasting trust
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Experience in government, defence, emergency services, mining, energy, utilities, or any other high stakes environment though we're genuinely open to compelling candidates from outside these sectors too
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A commercial mindset you see delivery excellence and business growth as two sides of the same coin
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Excellent communication and motivational skills, with the ability to bring operational teams and senior stakeholders along with you
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We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
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📌 Senior Client Delivery Manager (South Australia)
🏢 Emanate Technology
📍 South Australia