Job Description
OZ Design Furniture - Victoria
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About the Role
n We're searching for an experienced multi-site retail leader with a passion for furniture & homewares, strong commercial acumen, and a genuine love of developing people. As Retail Operations Manager - VIC West, you'll oversee and support our current Western and Regional Victorian store network:
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Albury
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Bendigo
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Essendon
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Geelong
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Hoppers Crossing
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and potential site expansion in 26/27/28 financial years.
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Reporting directly to the Head of Retail, this is a key leadership role within our business and an opportunity to make a real impact across the state.
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What's in it for you?
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Be Fairly Compensated
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In addition to a competitive salary package, we offer:
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A generous performance-based bonus structure
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Travel & car allowance
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Staff discounts on thousands of furniture and homewares products
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We believe excellent leadership should be genuinely rewarded.
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Take Your Career to the Next Level
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With continued growth across all markets, this role offers strong career progression opportunities for the right candidate who wants to grow with the business.
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Be Part of Something Special
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As a second-generation, family-run Australian business, we proudly keep our family values at the heart of everything we do - from how we support our teams to how we serve our customers.
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Be Proud of Where You Work
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By using sustainable materials in our manufacturing processes and offering a wide range of Australian-Made furniture, you can feel proud to represent a brand that supports local industry and is conscious of its environmental footprint.
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Key Responsibilities
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Leadership & Team Development
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Lead, coach, and inspire Store Managers to achieve individual and team performance goals.
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Build capability within your teams by fostering a positive, high-performance culture.
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Provide clear direction, performance feedback, and ongoing development support.
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Operational Excellence
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Ensure all stores operate in line with company standards from visual merchandising to inventory control.
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Drive store productivity through effective rostering, workflow management, and KPI tracking.
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Champion continuous improvement opportunities across the retail footprint.
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Sales & Customer Experience
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Strategically drive sales performance and profitability across all stores.
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Analyse sales results and develop action plans to maximise growth.
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Lead initiatives that elevate customer experience and strengthen brand loyalty.
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HR & People Management
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Oversee recruitment, onboarding and retention strategies for retail staff.
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Provide guidance on performance management, employee relations, and reward programs.
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Model and uphold OZ Design's culture, values and service standards.
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About Us
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At OZ Design, we have been providing high-quality furniture and homewares to Australian homes for over 45 years. We are a wholly Australian, family-owned company operating more than 36 stores across Eastern Australia and Adelaide.
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If you're ready to take the next step in your retail leadership career and join a business that genuinely invests in its people, we'd love to hear from you.
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📌 Retail Operations Manager - Vic West (Victoria)
🏢 OZ Design Furniture Pty
📍 Victoria