Job Description
Mantra Ettalong Beach combines ocean views with the relaxed atmosphere of a friendly seaside village. Offering a range of studio, one and two bedroom suites and a resort style pool, this property attracts a wide range of travellers. When not working, explore the white sandy beaches, calm waterways and magnificent national parks that hug Ettalong Beach.
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Purpose
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As the Front Office Manager, your role extends beyond simply overseeing front‐of‐house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
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Primary Responsibilities
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Confidence in communicating with guests and colleagues to ensure cohesive collaboration
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Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
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Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
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Adhere to OH&S; requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
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Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
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Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
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Skills and Experience
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Experience in Hotel Operations,



with a history of leading the charge as a Supervisor or Manager
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Proven ability to multi‐task and thrive under pressure, supported by robust organisational and time‐management skills
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Proficiency in using reservation and property management systems is a plus
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Masterful in the art of communication, both written and spoken
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Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
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Accor Benefits
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ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
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Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
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Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
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Learn Your Way – Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
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Build Your Network – With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
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Worldwide Opportunities – We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
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📌 Front Office Manager (Central Coast)
🏢 Accor
📍 Central Coast