Prominent Federal Government Agency Initial 12 month contract + 12 month extension option Rewarding hourly rates $$ leading a critical enterprise Salesforce platform We are seeking an experienced Platform Operations Lead to join a leading Federal Government Agency delivering large-scale digital transformation initiatives.
The successful Platform Operations Lead will provide leadership across a business-critical Salesforce platform, driving operational excellence, release coordination and platform stability while managing a team of senior engineers.
You will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.
The successful Platform Operations Lead will be responsible for, but not limited to: Leading and mentoring a team of Senior Platform Engineers supporting a complex Salesforce environment Driving platform stability, operational improvements and enablement processes Coordinating release management, testing activities, change governance and CAB processes Managing vendor relationships and stakeholder engagement across ICT and business teams Strengthening platform security, risk management and operational maturity initiatives The successful Platform Operations Lead will have: 5+ years' experience leading and managing ICT support or platform teams Experience supporting complex CRM or enterprise business systems environments Strong experience in process improvement, documentation and service delivery optimisation Proven stakeholder management, vendor engagement and leadership capabilities Experience with Salesforce, DevOps, CI/CD and enterprise release management practices highly regarded This is a great opportunity to work with a leading Federal Government Agency and lead the operation of a critical Platform Operations Lead function supporting enterprise Salesforce capabilities.
The successful Platform Operations Lead will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.
Please call HiTech on ************ or send your resume to ******************* today!
For more opportunities go to ******************.
Gary HunterEmail: ************************ | Phone: +********** 099PROFESSIONAL SUMMARYManagement professional with over 25 years of experience across a variety of service-orientedbusinesses in the marine and aviation industries.
Skilled with people management, businessdevelopment, administrative and maritime management software, budgeting, data analysis andconflict resolution.
A strong leader, committed to effective communications, cultural sensitivity,mentorship, and productivity,



leading to fostering a positive working environment for both companyand clientele to thrive.SKILLED EXPERIENCEBusiness Development Manager, Australian Maritime Systems May **** to Present• Support the General Manager to drive revenue growth• Expand Ports of Melbourne and Geelong market share in commercial marine pilotage• Support GM to maintain margin of 35% across marine services• Act as commercial lead across for marine technology collaborations, building customerinterest.
• Lead and co-manage expansion into new marine operations, developing business casesthrough regular engagement pathways• Identify adjacent markets e.g. Hydrographic, Navigational and Port Consultancy servicesaligned with AMS Group capabilities• Respond and lead all Tender activity• Build and sustain high value relationships with customers, regulators and key industrypartners• Co-ordinate marketing and engagement activity both domestically and internationally withShipowners, Charterers and Operators.General Manager (Marine Pilotage and Business Development), Auriga Group, Jan **** to Jun****• Member of senior leadership team, with direct reporting through to the CEO• Responsible for over 150 staff across 3 divisions, including 3 regional managers• Management of annual revenue of over $60 million• Full P + L accountability with monthly reporting back to CEO and Board of Directors• Management of union correspondence, including but not limited to CFMEU and AustralianFederation of Air Pilots• Handling of customer-facing relations• Oversaw the restructure of pricing models across all divisions• Led an EBITDA turnaround from (1, 279) FY22 to 4, 861 FY23• Generated a 20% increase across our cruise ship revenue• Successful in achieving contract retention exceeding 90%• Leading business development activity, both domestically and internationally,encompassing quarterly visits to major clients in Singapore and Dubai• Engagement with regulators including Safe Transport Victoria, Ports Victoria, and AustralianMaritime Safety Authority (AMSA)• Management of marine assets, incorporating refit and annual survey in line with regulatoryrequirements• Shaped the rebranding of the business mission and vision statementsGeneral Manager, Flyon Helicopters,



**** to Dec ****• Played a key role in the conception and launch of the business• Full P + L accountability with revenue in exceeding $6 million PA• Managed helicopter contracts with both Governmental and Private clientele• Oversaw and coordinated all tender activity• Solely responsible for the recruitment of helicopter engineers, pilots, and operations staff• Evaluation of KPI achievementsGeneral Manager, Aviator Group, **** to ****• Managed helicopter contracts for Gladstone Port Corporation and North Queensland BulkPorts, generating revenue exceeding $9 million PA• Successful in gaining a 5-year helicopter service contract for Pilbara Ports Authority (PortHedland), generating revenue exceeding $15 million PA• Full P + L accountability with monthly reporting back to CEO and Board of Directors• Responsible for all Pilot, Engineering and Ground Staff operations• Management of all aviation assets covering line and heavy maintenance, sourcing ofhelicopter parts and coordination of asset utilisation• Coordinated all tender activity• Assisted with recruitment and HR• Monthly review meetings with customers, ensuring compliance with contract metrics andbusiness performanceGeneral Manager, Torres Pilots, **** to ****• Managed over 60 Pilotage, Engineering and Administrative staff• Key driver in enforcing Safety Management Systems, including fatigue management• Oversaw regular internal and external auditing, tender compilations, tariff negotiations andannual marketing plans• Drove marketing initiatives across Shipowners and Charterers• Presented to customers both domestically and internationally• Managed all contracts and rate agreementsShips Agent, Oceania Maritime Services, **** to ****• Managed ship calls to the Ports of Brisbane and Mackay• Drove marketing efforts to ship owners on agency services• Oversaw preparation of all Customs and Quarantine documentation, disbursementaccounts, communications with ship charterers and coordination of all servicesChief Purser, Various (Carnival Miami, P O Australia, Sun Cruises), *********• Oversaw over 400 staff, conducting performance reviews and appraisals• Managed all on-board revenue, overseeing weekly reporting on commercial and servicetargets• Lead embarkation and disembarkation of passengers worldwideINDUSTRY RELATED TRAINING• Internal Auditor - Certifications • Lifeboat Commander• Basic Fire Fighting Instruction • Intermediate First Aid• Crowd Management • Passenger Evacuation• Crisis Management HumanBehaviour• Personal Survival TechniquesReferences available on request

📌 Platform Operations Lead - Salesforce / Release Management / Service Delivery - Fed Govt! (New South Wales)
🏢 HiTech Group
📍 New South Wales