he Opportunity: This role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team.
You will support our partners- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores.
This is a Part-time Permanent opportunity working 4 days on, 4 days off between 4:30pm and 9:30pm Why you want to work for our team: Working within a custom designed contemporary building with free on- site secure parking Supportive, fun and encouraging team earning above award wage Career progression making use of our extensive learning and development program.
Discounts Hub with exclusive discounts across major Australian retailers Your key responsibilities will include: Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners Work in a control room environment,



monitoring alarm systems Manage high volume of outbound calls to field technicians and stores Accurately enter data Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre You will be required to have: Demonstrated experience using multiple systems concurrently A high level of attention to detail Customer service experience within a Contact Centre environment - preferred Previous experience in a Technical Support or service role - preferred If you would like to be part of a growing Australian Facilities Management business, we would love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.

📌 Technical Support Advisor (Victoria)
🏢 City Facilities Management
📍 Victoria