Job Description
Overview
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We are seeking an experienced Global Technical Services Project Manager to lead and drive execution of complex, cross-functional projects within a global technical services environment. This role will manage end-to-end project delivery, ensuring alignment between technical teams, business stakeholders, and customers across multiple regions.
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Key Responsibilities
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Lead end-to-end project management for global technical services initiatives (planning, execution, monitoring, and closure)
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Coordinate with cross-functional teams (engineering, operations, service delivery, and external partners)
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Manage stakeholders across different regions and time zones, ensuring clear communication and alignment
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Track project scope, timelines, resources, risks, and budget
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Drive process improvements and ensure adherence to project management standards and best practices
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Identify and mitigate risks, resolving issues proactively to maintain project delivery
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Provide regular status updates and reporting to leadership and stakeholders
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Ensure high levels of customer satisfaction and service quality
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Requirements
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Must-Have
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5–8+ years of project management experience in technical / IT / services environment
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Proven experience managing global or cross-regional projects
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Solid knowledge of project management methodologies (Agile, Waterfall, or Hybrid)
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Excellent stakeholder management and communication skills
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Experience using project tools (e.g., Jira, MS Project, ServiceNow, or similar)
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Ability to manage multiple projects in a fast-paced environment
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Nice-to-Have
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Certifications such as PMP, PRINCE2, or Scrum
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Experience in technical services, post-sales, or service delivery environments
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Exposure to customer-facing or client-driven projects
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Background in technology, telecom, SaaS, or consulting industries
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Key Competencies
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Strong problem-solving and decision-making skills
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Ability to balance technical and business priorities
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High level of ownership and accountability
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Effective cross-cultural communication
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📌 Global Technical Services Project Manager (7-Month Contract) (New South Wales)
🏢 Resmed
📍 New South Wales