Job Description
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Own and operate Azure infrastructure across all HDEcom Brands: VMs, App Services, Azure SQL, network, storage.
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Maintain and improve CI/CD pipelines in Azure DevOps for .NET services and Shopify integrations.
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Monitor platform health, respond to alerts, diagnose and fix issues during APAC hours.
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Push infrastructure-as-code adoption, improve DR posture, and tighten deployment automation.
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Manage Cloudflare configurations (DNS, WAF, caching, Page Rules) across the portfolio.
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Incident Response & Operational Continuity
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Follow and improve existing SOPs documented in Confluence; apply them as first responder during APAC hours.
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Triage production incidents, restore service, elevate when needed, document root cause.
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Contact and coordinate with third‐party vendors (hosting partners, services contractors) directly.
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Application & Database Support
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Monitor Azure SQL performance, investigate slow queries, manage index health, elevate complex issues.
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Security & Compliance
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Execute patching cycles for OS and middleware.
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Participate in access reviews, identity management, and security hardening.
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Support SOX compliance activities for infrastructure controls and audit evidence.
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Work closely with the external development, QA, and DevOps team as you will share the most time‐zone overlap.
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Help with infrastructure requests, environment provisioning, and deployment support.
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Lead handover sessions so nothing falls through the cracks between shifts.
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Required Experience & Skills
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5–8 years in infrastructure engineering, DevOps, or site reliability engineering.
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Solid Windows Server and IIS administration skills.
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CI/CD pipeline design and maintenance (YAML pipelines, release gates, artifact management).
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Working knowledge of .NET / C# applications — enough to read logs, restart services, and triage errors.
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Familiarity with Cloudflare or similar CDN/edge platforms.
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Experience with Datadog or similar monitoring and alerting tools.
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Robust incident management skills: calm under pressure, methodical, thorough in documentation.
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Effective communicator; you'll work across several countries and time zones daily via MS Teams, Jira, and Confluence.
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Nice to Have
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Experience with Shopify or ecommerce platforms at an infrastructure level.
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Infrastructure‐as‐code (Terraform, Bicep, ARM templates).
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SOX or similar compliance frameworks in a technology context.
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Linux comfort (Ubuntu) for occasional CLI‐based tooling work.
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Interest in AI‐assisted operations and tooling.
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What We Offer
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Global team — you'll collaborate daily with colleagues across several countries.
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Autonomy and ownership — this is not a ticket‐queue role; you'll actively participate in and shape how APAC operations work.
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Modern stack: Azure‐native, .NET, Jira/Confluence, MS Teams, AI tooling, and a culture that embraces automation.
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Career growth into a potential Asia Pacific tech lead as the region's footprint grows.
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Requirements added by the job poster
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3+ years of work experience with Azure DevOps Services
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Working in an onsite setting
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5+ years of work experience with Microsoft Azure
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#J-*****-Ljbffr

📌 Senior Platform Engineer (Azure/Devops) (Victoria)
🏢 Hunter Douglas
📍 Victoria