Job Description
HSI APAC seeks a Customer Success Manager to cover a parental leave period (~13 months) and lead client relationships across a scaled portfolio. You will oversee engagement programs, webinars, and strategic outreach to ensure customers derive value from HSI products and experience sustained growth.
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Success requires robust communication, commercial acumen, and the ability to partner with Support, Implementation, Solution Engineering and Product teams to reduce churn and grow renewals.
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📌 Customer Success Manager - 13-Month Leave Coverage (New South Wales)
🏢 HSI
📍 New South Wales
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