Job Description
Overview
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Join to apply for the Senior Client Growth Manager role at Ampersand.
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A leading professional services firm is seeking an experienced Senior Client Development skilled to play a pivotal role in advancing its client-focused strategy.
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Sydney, Brisbane or Melbourne location
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Join a high-performing team and help shape the approach to client development
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Versatile working environment
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This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.
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This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development. Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.
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Key Responsibilities
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Lead multiple client engagement programs across key client and prospect portfolios
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Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives
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Develop and implement toolkits, frameworks and processes to enable sustainable client development practices
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Facilitate and manage structured client engagement meetings, including agenda setting,



follow-up and tracking of outcomes
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Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress
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Design and deliver internal training, toolkits and resources to upskill teams in client development
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Contribute to broader client development strategy, including value proposition development and go-to-market plans
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About You
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Extensive experience (ideally 10+ years) in senior business development or client development roles within a qualified services environment (accounting, consulting or legal preferred)
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A strong track record of influencing senior stakeholders and coaching teams to embed client development strategies
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Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views
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High emotional intelligence and a collaborative working style
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A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively
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This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, adaptable and forward-thinking team.
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Seniority level
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Mid-Senior level
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Employment type
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Full-time
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Job function
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Marketing and Business Development
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Industries
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Professional Services, Legal Services, and Accounting
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📌 Senior Client Growth Manager (Victoria)
🏢 Ampersand
📍 Victoria