Our Journey

The ShopBack Group is Asia-Pacific's leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In ****, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in ****, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

This is a role with our latest product,ShopBack Pay,a new initiative that helps customer earns Cashback in the offline/online world.
Your Adventure Ahead

Own and drive SMB growth: Execute ShopBack's SMB merchant acquisition strategy, playing a key role in scaling ShopBack Pay across the market
Identify and win new business: Prospect, pitch, and close partnerships with SMB merchants, with a strong focus on high-potential segments such as F&B;
Build solid merchant relationships: Act as a trusted partner to merchants — understanding their business needs and positioning ShopBack Pay as a meaningful growth lever
Stay commercially sharp: Monitor industry trends, competitor activities, and market dynamics to uncover new opportunities and refine your approach
Collaborate to deliver impact: Work closely with Operations, Account Management, and Marketing teams to ensure smooth onboarding and successful campaign execution
Improve how we sell: Provide insights and feedback to continuously refine the sales process, making it more efficient, scalable, and effective
Deliver a outstanding merchant experience: Support and engage partners post-signing,



ensuring they see value and succeed on the ShopBack platform
Essentials to Succeed

Bachelor's degree in Business Administration, Marketing, or a related field
Minimum 2 years of experience in Business Development or Account Management, ideally within technology, e-commerce, fintech, or platform businesses
Proven ability toclose deals and drive revenue growth, with a strong commercial mindset
Strong communication and presentation skills, with the ability to clearly and persuasively articulate value propositions
Excellent interpersonal skills with solid analytical and problem-solving capabilities
A self-starter with a high ownership mindset — resilient, resourceful, and driven to overcome challenges
Ability to thrive in a fast-paced, target-driven environment while managing multiple priorities with precision
Hungry and motivated to be part of building and scaling a high-growth business
Passionate about working with SMBs and making a tangible impact on their growth
Strong drive to succeed in one of the fastest-growing tech startups in the region
AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
ShopBacker Traits

Agency- We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement- We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.




Learning Velocity- We pick up current skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity- We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growthopportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning teamon a journey to global scale.
Competitive compensationbased on performance.
Candid, open, and collaborative culturewhere feedback is valued.
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting ******. ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

📌 Business Development Manager (Smb Accounts) (New South Wales)
🏢 Shopback
📍 New South Wales