Job Description
A leading technology staffing firm in Australia seeks a Service Management Process Lead to shape ITSM process frameworks within a complex multi-vendor SIAM environment. The ideal candidate will leverage extensive ITIL 4 experience and collaborate with teams to optimize service delivery. Key responsibilities include driving governance, conducting maturity assessments, and ensuring seamless integration of ITSM with DevOps practices. If you excel in dynamic settings, apply for an prospect to influence service maturity and organizational capability.
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