Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $118,821 - $140,201
Hours Per Week: 38
Requisition ID: REQ687921
Advertising Closes: 2 September 2026

Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa).

About the Role

Responsible for the strategic and operational management of Patient Support Services at Coffs Harbour Health Campus, ensuring the delivery of high quality, efficient and cost-effective support services across the Health Service. The role provides leadership, line management and workforce support to the Facility Support Manager and Patient Support Services workforce, while overseeing ongoing recruitment to attract and retain appropriately skilled staff aligned with organisational needs.

The position drives service improvement through innovative and entrepreneurial approaches to productivity and effectiveness, while applying strong negotiation, delegation and stakeholder management skills. It contributes to the development, implementation and evaluation of policies, procedures, standards, strategic objectives and business plans, including the establishment of meaningful performance measures.

A strong focus is placed on patient safety, clinical quality and continuous improvement, actively promoting practices and initiatives that support positive health outcomes, service innovation and a culture of safety across the organisation.

This is a Full-Time Permanent role based at Coffs Harbour Health Campus.

About You





You offer a strong combination of relevant qualifications and practical work experience, supported by well-developed leadership, communication and interpersonal skills. You are confident in consulting, negotiating and liaising with people from diverse backgrounds and building positive, skilled relationships. You have demonstrated strong time management and organisational skills, with the ability to prioritise competing demands, meet tight deadlines and achieve outcomes within defined resources.

You are equally comfortable working independently or as part of a high performing team, with the ability to motivate, coordinate and support staff to achieve shared objectives. You possess highly competent computer skills across a range of software applications, including word processing, data management systems and spreadsheets and hold a current driver licence and have ability to travel as required. You will be willing and able to obtain a NSW Class 1A Security Licence through the Security Licensing & Enforcement Directorate (SLED), if required.

Diversity and Inclusion lies at the heart of how we recruit

Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve.



We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.

We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact .

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer.

All recent employees must agree to comply with the requirements outlined under the General questions section at

Salary will be accordance with NSW Health State Awards for the advertised classification/s. These awards are available at

Are you interested in moving to the Mid North Coast? Learn more at . A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW.

A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS.

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For role related queries or questions contact Nicole Knight on

For Diversity, Equity & Inclusion enquiries, please contact

Mid North Coast LHD is committed to implementing the child safe standards. For more information, please click here

📌 Patient Support Services Manager - Coffs Harbour Health Campus
🏢 NSW Health
📍 Coffs Harbour