Ferntree Gully Automotive is seeking an enthusiastic and driven Sales Consultant/Cadet to join our dynamic sales team. This is a full-time position based in Ferntree Gully, VIC 3156. In this role, you will be instrumental in delivering exceptional customer service whilst building a rewarding career in the automotive sales industry. As a Sales Consultant/Cadet, you will work with customers to understand their automotive needs, present vehicle solutions, and guide them through the purchase process. This position offers the perfect opportunity to develop your sales skills, product knowledge, and customer relationship expertise within a supportive and professional environment.
Key responsibilities
- Greeting and welcoming customers to the dealership in a friendly and professional manner
- Listening to customer requirements and identifying suitable vehicles that meet their needs and budget
- Conducting vehicle demonstrations and explaining features, specifications and benefits to prospective buyers
- Preparing quotations and discussing financing and payment options with customers
- Negotiating sales terms and working towards closing sales transactions
- Maintaining detailed customer records and follow-up information in our sales management system
- Building and nurturing long-term relationships with customers to encourage repeat business and referrals
- Staying up-to-date with current vehicle inventory, pricing, promotions and product knowledge
- Contributing to team targets and working collaboratively with colleagues to achieve dealership sales goals
- Supporting the after-sales process and ensuring customer satisfaction post-purchase
What we're looking for
- A natural communicator with strong interpersonal and customer service skills
- Sales drive and ambition to succeed in a target-driven environment
- Excellent organisational and time management abilities
- Ability to work effectively both independently and as part of a sales team
- Genuine enthusiasm for vehicles and the automotive industry
- Honesty, integrity and a professional approach to business dealings
- Previous sales experience or customer-facing experience is desirable but not essential for cadet applicants
- A valid driver's licence is essential
- Willingness to undertake training and professional development to build expertise in automotive sales
- Resilience and a positive attitude towards achieving sales targets and handling customer objections
What we offer
- Comprehensive training programme to develop your automotive sales knowledge and techniques
- Competitive salary package including performance-based commissions and bonuses
- Ongoing professional development and career advancement opportunities within the automotive industry
- Supportive and collaborative team environment where your contributions are valued
- Access to excellent employee benefits and workplace facilities
- Flexible approach to work-life balance where practical
About us
Ferntree Gully Automotive is a respected automotive dealership dedicated to providing customers with quality vehicles and exceptional service. With a robust reputation in the local community, we pride ourselves on our customer-focused approach, professional team, and commitment to excellence. We believe in fostering a workplace culture that encourages growth, supports our employees, and celebrates success. Our mission is to make the vehicle buying experience seamless, transparent and enjoyable for every customer who walks through our doors.
Apply now
If you are ready to launch your career in automotive sales and believe you have the drive and enthusiasm to succeed, we would love to hear from you. Please submit your CV and a cover letter outlining your interest in this role and what you can bring to Ferntree Gully Automotive.