About the Club

The Willarong (Caringbah Bowling & Recreation Club) is the Shires popular new local
- serving up great food, functions, events and bowls experiences to the community.

Less than a year open, our state-of-the-art-facility is entering a new era with growing Membership and a strong commercial and community focus. In addition to our excellent hospitality, the Club is positioning itself as one of The Shires premier Functions, Events & Bowls destinations.
- home of Caringbah Bowling Club and the place for Corporate and Social Party Bowls.

The Opportunity

This is the ideal role for lovers of people and hospitality – on and off the green!

You will drive our Functions & Events and provide outstanding customer service and support to Members, Visitors, Sponsors and Corporate Clients.
– building strong relationships between The Willarong and our community.

This position will provide you with the opportunity to build on your experience, with a combined focus on (Functions - Events) & (Customer Service - Member Liaison)

Combining these pillars of service, and in collaboration with the team, you will support Membership and drive Functions, Events and Bowls activation to achieve optimum customer service and bookings across the Clubs footprint ‘in the Club and on the Green’.

You’ll be collaborating with a vibrant team that brings energy, personality and genuine service to every shift and be lead and supported by the Club’s Assistant Manager.

About You

You are an organised, energetic and customer-focused hospitality or events professional who enjoys building relationships and delivering outstanding experiences - looking further a career in hospitality.

- Experience in functions, events or hospitality

- Outstanding customer service and communication skills.





- Tech savvy with strong organisational and administrative abilities.

- A proactive approach to business development and relationship management.

- The ability to manage multiple priorities in a fast-paced environment.

- Strong leadership and team collaboration skills.

- Current RSA and RCG Certificates.

- Flexibility to work evenings and weekends when required.

Desirable

- Experience within the club, hospitality or events industry.

- Lawn bowls knowledge or a willingness to learn.

- Sponsorship or partnership experience.

- Marketing or social media experience.

- ARCG Certificate.

Key Responsibilities

Functions & Events

- Manage function and event enquiries from initial contact through to successful delivery.

- Coordinate private, corporate, community and Club events.

- Prepare event proposals, quotations and booking documentation.

- Coordinate event logistics with Catering, Bar and Operations teams.

- Grow function bookings through outstanding service and collaboration on marketing campaign initiatives.

Bowls Operations

- Liaise with bowls committees, coaches, volunteers and governing bodies.

- Assist in bowls programming to maximise green utilisation across social, competition and commercial activities.

- Lead and support bowls staff, volunteers and casual event personnel.

- Ensure a welcoming and high-quality bowls experience for members and guests.

Member & Customer Experience





- Deliver exceptional service to members, guests and visitors.

- Build positive relationships with members, corporate clients and community groups.

- Respond professionally to general enquiries, feedback and customer requests.

- Support initiatives that enhance member engagement, participation and overall Club experience.

Business Development & Partnerships

- Generate new corporate, community and private function business.

- Build relationships with local businesses, schools and community organisations.

- Manage existing sponsorship and partnership agreements.

- Support the management team in developing new commercial partnerships and sponsorship opportunities.

Leadership & Operations

- Work collaboratively with operational teams to ensure clear communication and seamless event delivery.

- Coordinate staffing requirements for functions and bowls activities.

- Maintain booking systems, event schedules and reporting.

- Ensure compliance with Club policies, WHS requirements and licensing obligations.

- Continuously improve systems and processes to enhance customer service and operational efficiency.

Marketing & Promotion

- Assist in promoting functions, events and bowls experiences

- Capture content from Club events and activities.

- Identify promotional opportunities that increase visitation and engagement.

Remuneration

Performance Driven

- Competitive salary package (commensurate with experience)

- Superannuation

Benefits

- Mobile phone and laptop

- Professional development opportunities

- Flexible working arrangements

- A supportive leadership team

- The chance to shape one of Sydney's leading community clubs and grow a thriving functions and events business.

📌 Functions & Event Co-ordinator (Caringbah)
🏢 Caringbah Bowling & Recreation Club - The Willarong
📍 Caringbah