Project Manager

Process Panda | Brisbane, QLD | Competitive salary

Lead meaningful projects, work with engaged stakeholders, and help deliver outcomes that make a real impact.

About the role

We are looking for an experienced and commercially minded Project Manager to join our team and lead the successful delivery of technology projects from initiation through to completion. This role will suit someone with experience vendor side who can balance delivery with commercial acumen, communicate clearly with stakeholders, and keep teams and customers focused on scope, timelines, risks, budgets and outcomes.

You will work closely with internal consulting teams and external customers implementing a popular Enterprise Service Management Solution.

Key responsibilities

· Lead end-to-end project delivery from planning through to go live

· Define and manage project scope, objectives, deliverables, schedules, budgets, resources and success measures.

· Manage risks, issues, dependencies and change requests, ensuring timely escalation and resolution.

· Facilitate project meetings, workshops and stakeholder updates.

· Prepare clear project documentation including status reports, project schedules and risk registers

· Support continuous improvement in project management practices, tools, templates and governance.

About you

· Demonstrated experience managing projects through the full project lifecycle in a commercial environment delivering to external customers from a variety of industries.

· Strong stakeholder engagement, communication, facilitation and influencing/negotiation skills.

· Ability to manage competing priorities,



deadlines and expectations in a fast-paced environment.

· Experience managing project schedules, budgets, risks, issues and reporting.

· Sound understanding of project governance and delivery methodologies, such as Agile, Waterfall or hybrid approaches.

· Relevant project management certification, such as PRINCE2, PMP, AgilePM or equivalent experience, will be highly regarded.

· Vendor experience implementing SaaS solutions and ideally ITSM platforms would be advantageous.

What success looks like

You will be successful in this role if you can:

- Keep customer projects moving and prevent avoidable delays.

- Maintain clear boundaries and contain delivery to agreed project scope.

- Ensure customer and internal responsibilities are understood and followed through.

- Identify additional effort early and constantly manage burndown rather than allowing projects to quietly overrun.

- Escalate issues before they become significant delivery or commercial problems.

- Maintain strong customer relationships even when difficult conversations are required.

- Help our consulting team deliver projects efficiently, predictably and profitably.

- Balance customer satisfaction with the commercial responsibilities of a Qualified Services organisation.

What we offer

· A collaborative and supportive team environment.

· Opportunity to lead projects and contribute to meaningful business outcomes.

· Competitive salary reflecting your experience

How to apply

If this sounds like the right next step in your project management career, please submit your resume and a brief cover letter outlining your relevant experience.

📌 Project Manager (Brisbane)
🏢 Process Panda
📍 Brisbane