Talent Corp in Brisbane is seeking a Senior IT Service Centre Agent to deliver high-quality technical support to employees across the Department. You will be the first point of contact for a broad range of technology requests and provide advanced assistance for more complex issues.
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Beyond resolving incidents, you'll coach and mentor team members, improve knowledge resources and contribute to service improvement initiatives, while ensuring responsive remote and in office support across hardware,
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📌 Senior IT Service Desk & Knowledge Coach (Queensland)
🏢 Talent
📍 Queensland
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