Job Description

Saint Nicholas Aged Care – Highgate Hill QLD

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We are seeking an organised and proactive Rostering & Administration Coordinator to join our aged care team. In this varied role, you will be responsible for coordinating staff rosters, providing administrative support, and ensuring the smooth day-to-day operation of the facility. You will work closely with management, clinical teams, residents, families, and external stakeholders to deliver exceptional service and maintain compliance with organisational and legislative requirements.

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About You

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- Minimum 2 years' recent experience in a similar rostering and administration role within aged care.
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- Experience using Humanforce or similar rostering systems.
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- Proficiency in Microsoft Office Suite.
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- Strong administrative, organisational, and keyboard skills.
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- Excellent written and verbal communication skills.
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- The ability to prioritise competing tasks and work effectively in a fast-paced environment.
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- A professional, confidential, and customer-focused approach.
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- A genuine commitment to delivering high-quality aged care services and working respectfully with people from diverse cultural backgrounds.
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Key Responsibilities

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- Coordinate and maintain staff rosters to meet operational needs, care minute targets, budgets, and legislative requirements.
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- Manage roster changes, staff replacements, and workforce planning.
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- Provide reception and front office support, including answering calls and welcoming visitors.
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- Coordinate resident administration, records management, and office documentation.
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- Assist with kitchen and supply ordering, delivery checks, and inventory management.
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- Maintain registers, newsletters, activity programs, and electronic display boards.
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- Support banking, filing, archiving, and general office administration.
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- Ensure compliance with organisational policies, the Aged Care Act, and Residential Aged Care Standards.
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- Foster positive relationships with residents, families, staff, and visitors while promoting a safe, respectful, and welcoming environment.
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If you are a highly organised qualified with excellent rostering and administration skills and enjoy making a positive difference in aged care, we would love to hear from you.

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📌 Roster Co-Ordinator /Office Manager (Queensland)
🏢 Saint Nicholas Aged Care
📍 Queensland