Job Description

Join the exclusive Australian distributor of Rotax aircraft engines, as a Parts Interpreter supporting customers with spare parts enquiries, technical product advice, quotations and after-sales support across the aviation sector.

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A globally recognised brand known for producing some of the most respected light aircraft engines in the aviation industry.

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With continued growth across Australia and New Zealand, the business is expanding its local team and is looking for a technically minded Parts Interpreter to support customers, manage spare parts enquiries, and play a key role in the after-sales function.

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This is an prospect to join a close-knit team where you'll gain exposure to a unique industry while building long-term relationships with a diverse customer base.

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Description

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- Interpret and identify spare parts using technical manuals and parts catalogues
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- Respond to customer enquiries via phone and email
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- Prepare quotations and process customer orders
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- Provide technical product support and after-sales assistance
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- Build and maintain strong relationships with existing customers
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- Coordinate with warehouse and internal teams to ensure timely delivery of parts
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- Support inventory and stock-related activities where required
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- Assist customers in identifying the correct components for their application
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- Maintain accurate records within internal systems
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Profile

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To be successful in this position, you will demonstrate:

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- Previous experience as a Parts Interpreter or Parts Advisor
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- Solid customer service and relationship management skills
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- Mechanical aptitude and an interest in technical products
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- Experience working with technical manuals, parts diagrams or catalogues
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- Excellent communication skills and attention to detail
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- A proactive and team-oriented approach
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- The ability to learn new products and industries quickly
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Job Offer

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- Opportunity to transition your parts interpretation experience into the aviation industry, with full product training provided.
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- Diverse role combining parts interpretation, technical customer support, after-sales service and customer relationship management.
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- Work within a close-knit and growing team where your contribution will have a direct impact on the business.
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- Exposure to a unique customer base, including aircraft owners, flight schools and aviation maintenance providers.
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- Long-term career opportunity within a specialist niche industry.
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- Convenient Yarra Valley location with free onsite parking.
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📌 Spare Part Interpreter (Victoria)
🏢 MPAU Sales
📍 Victoria