Disc Brakes Australia is seeking an experienced Customer Service Team Leader to support its busy customer service function across phone sales, parts interpreting and aftersales in Australia. In this hands-on role, you'll lead by example, coach staff, and ensure high service standards while delivering an outstanding customer experience.
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You'll manage phone and email inquiries, coach performance against KPIs, and work with internal teams to improve processes.
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📌 Automotive Customer Service Team Lead | Lead, Coach & Deliver (Parramatta)
🏢 Powertrain & Undercar Division
📍 Parramatta
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