Job Description

Peoplebank are recruiting for a Technical Writer for their Adelaide based client on a 6 month contract.

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Whilst there is a hybrid work set-up (minimum 3 days in the office), this is NOT a fully remote role and so you will need to be based in Adelaide for the duration of the contract.

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This is an exciting opportunity to join a NEW program of work. You will be an experienced Technical Writer, who thrives in a fast-paced setting and can translate complex, technical information into high-quality, concise documentation that can be understood by both technical and non-technical stakeholders for a new flagship, multi-platform IT system.

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Indeed, you will be creating consistently high-quality deliverables that support efficient usage and management of the new system. This includes knowledge articles, procedures, processes, users guides and manuals, frequently asked questions (FAQs) and other documentation.

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Key Skills / Responsibilities

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- 7+ years of experienceas a Technical Writer working autonomously to draft documentation for multi-platform systems, inclusive of web applications with complex designs, functionality, forms, dashboards and reporting.
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- Demonstratable experience independently developing high-quality documentation that communicates technical concepts in a manner that can be understood by readers with varying technical experience and comprehension, and with a standardised format and writing style / 'voice'.
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- Experience and ability to understand complex, technical information, including technical specifications and designs, and accurately translate this information into a variety of outputs / documentation for general audiences. This includes knowledge articles,



procedures, users guides and manuals, frequently asked questions (FAQs), processes and system as-built documentation.
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- Ability to independently consume and interpret information from a variety of sources to inform design decisions, including written documentation (e.g. functional and non-functional requirements, user stories, policies, etc.).
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- Experience collaborating with multidisciplinary teams, including technical staff (g. developers, data engineers, testers, etc.), product/business owners and senior leadership to gather and validate system design, build, configuration and procedures/processes.
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- Ability to review, interpret and categorise information to determine relevancy and appropriateness for inclusion in the role outputs.
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- Experience creating and maintaining document templates and standardised document control and document management frameworks.
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- Exceptional attention to detail, writing proficiency and strong understanding of technical writing principles and best practices.
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- Communicates orally and in writing in a manner that is clear, fluent and holds the audience's attention, and prepares and delivers information in a logical, sequential and succinct manner.
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- Experience working on projects with varying technologies, preferably with Microsoft solutions and systems with complex data mastery.
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Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs.

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We welcome applications from people of all backgrounds, identities, and experiences.

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If you need adjustments to the recruitment process due to your circumstances, please let us know—we're here to support you.

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📌 Technical Writer (Software / Systems) (South Australia)
🏢 Peoplebank
📍 South Australia